Thank you for using our product.
Even after the warranty period of the product has expired, we recommend regular inspection once a year from the date of purchase so that you can use the product for a long time with peace of mind.
(Paid) If you wish to have regular inspections, please apply from this page.
Please purchase the service by adding it to the cart from the button to apply for paid periodic inspection.
Please send your hand control to the factory address listed in the email sent to you after purchase (you are responsible for the shipping cost).
*Important* We will send it directly to the repair shop, so please do not send it to the address listed on the website.
Professional staff will scrutinize and check.
When repairs or replacement of parts are required and the periodical inspection is switched to repair, we will be sure to confirm with the customer that the repair will be carried out, and we will charge the difference of 7,700 yen (including 700 yen including consumption tax) separately. We will always notify you in advance if there are any additional charges.
After the inspection, we will ship the inspected product to the customer. [Shipping fee after repair is our responsibility.]
3,300 yen (300 yen including consumption tax)
Shipping fee for sending your hand control to our factory
*Customer will be responsible.
We will be sure to contact you if there is an additional technical fee or parts fee.
*When repairs or replacement of parts are required and the regular inspection is switched to repair, we will be sure to confirm with the customer that the repair will be carried out, and we will charge the difference of 7,700 yen (including 700 yen for consumption tax, etc.) separately. We will always notify you in advance if there are any additional charges.
*Please bear the shipping fee for sending your hand control to our factory.
*We will pay the shipping fee for the hand control after inspection.
Please purchase the service from the paid periodic inspection service application button.
After receiving the target product at our factory, it will be shipped in about one week.
We have sold more than 1,500 hand controls since 2013, and the total number of repair requests is 3.
The repair has ended with a small scale repair. The hand control is a very durable and durable product, but it can be serviced and repaired to make it last longer and safer.
Reinforcement support to prevent disassembly On June 29, 2018 (Friday), we have ended free support.
For future reinforcement, please apply for a paid repair service (11,000 yen (including consumption tax, etc. 1,000 yen)).
銀行振込 / クレジットカード決済 / 分割払い / 代金引換 / 補助金申請書類に対応